At hijab, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming tools, resources, and support team are here to help you stay in control at every step.
Need help right now? If you feel gambling is negatively affecting your life, contact hijab support immediately at [email protected] — available 24/7 in English and Bengali. You can request self-exclusion or a cooling-off period at any time.
hijab was built for Bangladeshi players who enjoy the thrill of sports betting, live casino tables, and online slots as a leisure activity. We take that responsibility seriously. Responsible gaming is not a box we tick — it is a core part of how hijab operates, from the tools we build into every account to the way our support team is trained to respond when a player raises a concern.
The foundation of responsible gaming at hijab is awareness. We want every player to understand the nature of gambling before they place a bet: the house always holds a statistical edge, outcomes are determined by certified random number generators or live event results, and no strategy guarantees a profit over the long term. Gambling should always be funded from disposable income — money you can genuinely afford to lose — never from savings, loans, or funds allocated for essential living expenses.
hijab provides a suite of account-level tools that give you direct, meaningful control over your gambling activity. These tools are available to every registered player at no cost and can be activated through your account settings or by contacting our support team. We strongly encourage all players to set personal limits before they begin playing, rather than waiting until a problem develops.
For players in Bangladesh, we understand that the social and financial pressures of everyday life can make gambling feel like a quick solution to money problems. It is not. If you find yourself betting to recover previous losses, hiding your gambling activity from family , or feeling anxious when you are unable to gamble, these are warning signs that should be taken seriously. hijab's responsible gaming team is trained to help, and everything you share with us is treated with complete confidentiality.
We also recognise that responsible gaming is a shared responsibility. hijab works alongside payment providers like bKash, Nagad, and Rocket to help identify unusual transaction patterns that may indicate problem gambling behaviour. Where our monitoring systems flag a concern, our compliance team will reach out proactively — not to penalise you, but to check in and offer support.
Fair Play Certified: All games on the hijab platform use certified random number generators (RNGs) or live event outcomes. No game result is influenced by prior outcomes, bet size, or account history. Every spin, hand, and match result is independent.
Parental Controls: If you share a device with children or teenagers, please use your device's parental control settings or browser-level content filters to prevent underage access to gambling websites, including hijab.bio. Log out of your account when your device is not in use.
Gambling Is Not a Financial Strategy: Never gamble with money you cannot afford to lose. Do not borrow money — including through mobile financial services — to fund gambling activity. Do not gamble to recover losses.
Every hijab account comes with built-in responsible gaming tools. You can activate or adjust any of these tools at any time by visiting your account settings or contacting our support team at [email protected].
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the limit period resets. Limits take effect immediately when reduced and after a 24-hour cooling period when increased — this delay is intentional and protects you from impulsive decisions.
Take a short break from the platform for a defined period — 24 hours, 48 hours, one week, or one month. During a time-out, your account is temporarily suspended and you cannot log in, deposit, or place bets. Marketing communications are also paused for the duration. Your account and balance remain safe and intact.
If you need a longer break, hijab offers self-exclusion periods of six months, one year, or five years. During self-exclusion, your account is fully closed to play and deposits, and you will be removed from all marketing lists. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request" and our team will action it without delay.
Enable session time reminders that notify you at regular intervals — every 30, 60, or 90 minutes — showing you how long you have been playing and how much you have wagered in the current session. These pop-up reminders are a simple but effective way to maintain awareness of time spent on the platform.
In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. When your net losses reach your chosen limit within that period, your account will be restricted from further wagering until the limit period resets. Loss limits are one of the most effective tools for preventing runaway sessions.
Your hijab account dashboard provides a full, transparent record of all your deposits, withdrawals, bets, wins, losses, and session durations. Reviewing your activity history regularly is one of the most straightforward ways to stay aware of your gambling patterns and identify any changes in behaviour early.
Setting up responsible gaming controls on hijab takes less than two minutes. Follow these steps to protect your account today.
Visit hijab.bio and log in using your registered username and password. Make sure you are accessing the site from a secure, private network.
Click on your account profile icon and select "Responsible Gaming" or "Account Settings" from the dropdown menu. All responsible gaming tools are grouped in one place.
Select the tool you want to activate — deposit limit, loss limit, time-out, reality check, or self-exclusion — and input your preferred values. Read the confirmation details carefully before saving.
Click "Save" or "Confirm" to apply your settings. Restrictions take effect immediately. Limit reductions are instant; limit increases require a 24-hour waiting period before they become active.
If you are unable to locate the settings or need assistance activating a tool — especially for self-exclusion — contact our team at [email protected] at any hour. We will process your request immediately.
Take a moment to review the questions below honestly. If you answer "yes" to three or more, we strongly encourage you to contact our support team or activate self-exclusion.
Do you spend more money on gambling than you originally planned or can comfortably afford?
Have you ever borrowed money — including via bKash, Nagad, or from family members — to fund gambling?
Do you find yourself gambling for longer than intended, or returning to play immediately after losing?
Have you tried to cut back or stop gambling and found it difficult or impossible?
Does gambling cause you to feel anxious, irritable, or restless when you are not playing?
Have you hidden the extent of your gambling activity from family, friends, or your employer?
Has gambling negatively affected your relationships, your work, your studies, or your financial stability?
Do you gamble as a way to escape stress, depression, anxiety, or personal problems?
If you answered "yes" to three or more of these questions, please reach out to the hijab support team at [email protected] or activate self-exclusion through your account settings. You are not alone, and help is available 24/7.
If gambling is causing you distress, you do not have to manage it alone. hijab's support team is available around the clock, and there are multiple ways to reach us or access additional resources.
Send a message to at any time. Use subject line "Responsible Gaming" for priority routing. We respond within one hour during peak hours.
The hijab live chat feature is available directly within your account dashboard. Our trained support agents can activate account restrictions, initiate self-exclusion, or simply listen and guide you to the right resources.
If you would benefit from speaking with a professional counsellor about gambling-related concerns, we encourage you to reach out to mental health professionals or community support services available in Bangladesh.
If someone you care about is showing signs of problem gambling, hijab's support team can guide you on how to approach the conversation and what tools are available to help them regain control of their activity on our platform.
Beyond the tools you activate yourself, hijab operates a range of platform-level safeguards that work in the background to protect all players automatically.
hijab's compliance systems monitor all accounts for behavioural patterns associated with problem gambling — including sudden increases in deposit frequency, extended late-night sessions, and rapid loss-chasing patterns. When our systems flag a concern, a trained agent reviews the account and may reach out to the player directly.
Every hijab account undergoes mandatory KYC (Know Your Customer) verification that confirms the player is 18 years of age or older. Accounts that cannot be verified are suspended pending review. hijab does not knowingly permit any person under the age of 18 to register, deposit, or place bets on the platform.
hijab does not target promotional communications at players who have activated responsible gaming tools, are in a self-exclusion period, or whose account activity has been flagged for review. Bonus offers and promotional emails are suspended for players who have requested a time-out or cooling-off period.
Every deposit and withdrawal on hijab is logged in real time and visible in your account transaction history. There are no hidden fees, no unexplained deductions, and no obscured transaction records. Full financial transparency helps you stay aware of exactly how much you are spending on the platform at any given time.
All hijab customer support staff receive responsible gaming training as part of their onboarding and undertake refresher training regularly. They are equipped to recognise early indicators of problem gambling during support interactions and to signpost players to the appropriate resources or account tools without judgment.
When a player activates self-exclusion, hijab takes immediate technical steps to prevent access: the account is suspended, all active sessions are terminated, and the player's details are flagged to prevent re-registration under the same identity during the exclusion period. Marketing is stopped with immediate effect.
Gambling is most enjoyable when it stays within your means and your limits. Set your account controls today, explore the platform at your own pace, and remember that our support team is always a message away.